Your Privacy Is Our Commitment
At hi774, your personal information is stored and managed with the highest level of security. Reading this policy will tell you what information we collect, why we collect it, and how we keep it safe.
Introduction & Applicability
This privacy policy ("Policy") is issued by the organization ("hi774", "we", "our") that operates the hi774 platform and the website at https://hi774.bar ("Site"). This Policy applies to all individuals ("User", "you") residing in Bangladesh who use hi774 services.
By creating an account on hi774, using the Site, or accessing our services, you accept the terms of this privacy policy. This Policy may be updated at any time; any updates will be published on this page.
What Information We Collect
Personal Identity Information
Information you provide directly when registering an account on hi774 includes:
- Full name and date of birth
- Mobile number (linked to bKash / Nagad / Rocket account)
- Email address
- National ID card or passport details (when identity verification is required)
- Address information (where applicable)
Financial Information
To process deposits and withdrawals, we handle the following payment-related information:
- bKash, Nagad, or Rocket number
- Transaction reference number and amount
- Deposit and withdrawal history
We never store full mobile banking PINs or passwords. Payment information is secured by the respective mobile financial service provider's own encryption.
Usage and Activity Information
Information automatically collected during use of the Site:
- IP address and device type
- Browser and operating system details
- Pages visited on the Site and session duration
- Betting history and game activity
- Login time and location data (per BST, UTC+6)
Information from Communications
When you contact our support team via live chat or email, the information you provide is also stored:
- Content of messages sent and attachment details
- Subject of complaints or requests
- Date and time of contact
How Your Information Is Used
hi774 uses your information only for the following legitimate purposes:
Service Operation
Your information is essential for creating and managing accounts, verifying logins, processing betting transactions, and completing deposits and withdrawals.
Security and Fraud Prevention
Usage activity is analyzed to detect and prevent unauthorized access, fraud, money laundering, and other illegal activity.
Identity Verification (KYC)
In accordance with applicable regulations in Bangladesh, personal information including submitted documents is verified to confirm a user's age and identity.
Customer Support
To respond to your questions or complaints accurately and promptly, the support team can view your account and communication-related information.
Service Improvement
Site performance and user experience are continually improved through analysis of aggregated user behavior.
Notifications and Communications
Important account updates, security alerts, and notifications about changes to services are sent to you.
Disclosure of Information to Third Parties
hi774 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:
4.1 Service Provider Partners
Organizations providing payment processing (bKash, Nagad, Rocket), technical infrastructure, fraud detection, and game software may access the minimum information necessary to deliver their services. These organizations are contractually bound to uphold hi774's privacy standards.
4.2 Legal Obligations
When disclosure of information is required by applicable law in Bangladesh, a court order, or a lawful request from a competent authority, we comply. Where possible, you will be notified in such cases.
4.3 Responsible Gaming Organizations
If a serious problem is identified in a user's gaming behavior and that person gives their consent, limited information may be shared with a relevant professional counseling organization.
4.4 Changes to Business Structure
In the event of a merger or acquisition, user information may be transferred to the new entity. You will be notified in good time before such a change.
What We Do Not Do
- We do not sell information to third-party advertisers
- We do not share information with marketing agencies without your consent
- We do not disclose personal information on social media
- We do not transfer user profiles to competing organizations
- We do not share information with employers or family members
Cookies and Tracking Technologies
The hi774 site uses cookies and similar tracking technologies. Cookies are small text files that your browser stores on your device. They are used to ensure the smooth operation of the site and to improve the user experience.
Essential Cookies
Essential for the basic functioning of the site — maintaining login sessions, security tokens, and saving language preferences. These cannot be disabled.
Functionality Cookies
Used to remember your preferences such as theme, display settings, and other personalized options. These provide a better experience when you return to the site.
Analytics Cookies
Help us understand how the site is being used — which pages are visited most, which features are popular. This information is analyzed entirely anonymously.
You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some site features to not function properly.
Data Security Measures
hi774 applies industry-standard technical and organizational measures to protect your information. Our main security layers are:
- SSL/TLS Encryption: All communication between you and the site is conducted over encrypted channels, preventing interception by third parties.
- Data Encryption: Sensitive information stored at rest is protected by strong encryption algorithms.
- Access Controls: Only authorized personnel can access limited information for specific purposes.
- Firewall and Security Monitoring: Server infrastructure is under continuous security monitoring.
- Security Audits: Vulnerabilities are identified and addressed through regular security reviews and testing.
- Staff Training: All relevant staff receive regular training on best practices for data protection.
Your Own Security
You also play an important role in securing your account. Please follow these steps:
- Use a strong and unique password
- Never share your login credentials with anyone
- Always use the official site https://hi774.bar
- Avoid suspicious emails or links
- Log out of your account after use
- Keep your device's security software up to date
Data Retention Period
hi774 retains your information only for as long as it is needed. The basis for determining the retention period:
- Active Account: All relevant information is retained while the account is active.
- After Account Closure: Even after an account is closed, certain information may be kept for a specified period to meet legal obligations, resolve disputes, and prevent fraud.
- Financial Transaction Records: May be retained for an extended period to meet financial audit and regulatory requirements.
- Customer Service Records: Relevant communication records are kept for a specified period for the purpose of resolving complaints or disputes.
Once the purpose of retention has been fulfilled, information is securely deleted or anonymized.
User Data Rights
Right to Access
You may request to view what information we hold about you. This information will be provided after valid identification.
Right to Rectification
If the information we hold about you is inaccurate or incomplete, please contact our support to request a correction. Information will be updated subject to appropriate verification.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained temporarily due to legal obligations or ongoing disputes.
Right to Data Portability
You may request a structured copy of the information you have provided. This is supplied in a commonly readable format.
Right to Object to Processing
You can object to the processing of your data for specific purposes, particularly in the case of marketing communications.
Right to Restrict Processing
You can request a temporary suspension of processing while a dispute about the accuracy of data is ongoing or while the legality of processing is being verified.
To exercise any of the above rights, write to [email protected]. You will receive a response within a reasonable time after your request. It is not possible to process this request without verifying your identity.
Protection of Minors' Data
hi774 is intended only for individuals aged 21 or above. We do not knowingly collect data from minors.
Age is verified during the registration process. If we are informed that a minor has created an account, we will immediately close that account and delete the associated data.
If a parent or guardian suspects that their child is using this site, please notify us immediately by writing to [email protected].
To learn more about responsible gaming, visit our Responsible Gaming page.
Changes and Updates to the Policy
hi774 reserves the right to change this privacy policy at any time as needed. In the event of changes:
- The updated policy will be published on this page.
- For significant changes, a notification will be sent to your registered email.
- Continued use of the site after an update will be considered as your acceptance of the new policy.
- If you do not agree to the updated policy, you will have the option to close your account.
Any significant changes compared to the previous version will be clearly noted. You are advised to review this page regularly.
Contact Us
If you have any questions or comments about this privacy policy, or wish to submit a request to exercise your data rights, please contact our support team:
- [email protected]
- Live Chat — available 24/7 on any page of the site
- Support is provided in both Bengali and English
Your Experience at hi774 is Secure
Your data is completely safe at hi774, which operates with SSL encryption and a fair play policy. If you have further questions, our support team is always ready to help.